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Why forgotten password algorithm may not work?

Author Jamieg285
#1 | Posted: 11 Apr 2006 09:14 

I have a user who has forgotten their password. We have tried using the forgotten password link, and it appears to work ("New password was sent to your email. Follow instructions in the letter") , but the email never arrives.

I have tried this on a test user and get the same problem. I have looked a the manual and I think the email settings are right, but I don't find it completely clear, so here are the current email settings:


I know the board can send emails, as I get the 'new user registered' emails.

Please advise.

Author Team
#2 | Posted: 11 Apr 2006 10:48 
The server where user's email is placed on can block automated emails. Let the user check his bulk or spam folder.

Unfortunatelly, this problem is solved not in miniBB settings, but on server side, so we can not say anything more...

Author Jamieg285
#3 | Posted: 11 Apr 2006 10:54 
OK, at least I know. Thanks.

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 Why forgotten password algorithm may not work?
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