Paid Support

miniBB is free, you can use it, distribute, copy and edit scripts under GPL license terms. But also we're offerring commercial support and custom services regarding our software. Fees below are based on the standard Eastern Europe's programming fees (the place which our team is located at). If not related to miniBB, they would be much more higher than stated, but here initially we're giving discounts on miniBB related jobs, because of analyzing and improving our software at the same time.

Are you valuing your time?

If your time is more expensive than ours - it's the best deal to hire us for a fast and sufficient forums work related to miniBB! Here come few main plans:

All our services are bought from our authorized retailer, 2checkout. There it's possible for you to pay by any major credit card or PayPal®. You will need to pay our invoice sent on your email address, only after we fully completed the job, and you've accepted it's done. Initially we build a trustful business, we trust all our customers and do not take any kind of pre-payments, the same trust we hope to receive from you, meaning we will look for a fast payment covering a fast work. We give the warranty of our trademark that we provide the honest, qualified, experienced, secured and reliable remote service, keeping all of your data in the strict confidence.

Don't get fooled by 3rd parties offering same kind of jobs by lower fees or requiring payments in advance: in many cases you may have a very bad deal, meaning the work will be unqualified or only partially completed. For us it's an unanswered question why people are looking for somebody to complete miniBB-job on the side, at the time we are offering the same, but only with more stronger warranty, more speedy time to complete and more qualified work. Nobody knows miniBB better than its authors, and nobody earning on miniBB will support it like we do. Remember about it first.

¹ Includes installation of the basic package offered in our Downloads section, setting up the database and basic configuration which lets the forums work. Choose this plan if you have troubles installing miniBB or don't know where to start. You'll need to provide us temporary access of your FTP server, also as database (mySQL) host, login and password information, or access to some server administering tool like cPanel. We guarantee that your data will be kept in confidence. You can change all passwords since the software is installed. Completion time - about 40 minutes.

² Includes installation of any kind of free add-on offered in our Downloads section; most of the premium add-ons come with optional free installation at no charge.

³ Includes setting up the colors, fonts and optionally header and footer HTML similar to your current webpage, which lets the bulletin board looking like the obvious part of your site. Completion time - about 1 business day.

⁴ Includes integration with your current users table, so members will be logged on forums automatically when logged in on the main site and otherwise. miniBB will only refer to your existing users table, so there will be no need to duplicate the membership data. Few miniBB-related fields will be added to your table, and miniBB's authorization module will be adopted to the existing login process. It is possible to synchronize miniBB that way with almost any kind of 3rd party software. All works can be performed live on your server only. Completion time - about 1 business day.

⁵ It is always important to have the latest release of the software installed not only because previous versions may work slower, contain critical bugs or security issues, but also because we are always supporting only the latest version. Many add-ons, both free and premium, may be compatible only with the latest release. If you have miniBB version older than current release, and have difficulties in moving to the newest version, we are always ready to help you. Completion time - about 1 business day.

⁶ If you need to implement kind of unique feature or add-on for your miniBB forums which was not developed before, we are ready to work for such rate provided. We are always opened for negotiations and could provide discounts regarding our work. Such rate is also taking place if you have kind of custom problem or question. If you think your problem is not custom and is related to a common miniBB issue, please post it on our community forums first.

Fees above may vary according to the difficulty level.

We are not offering any support related to the server OS, PHP and/or mySQL installation. Discuss these questions on our forums, or better contact your ISP for details. Also currently we are not offering free or paid forums hosting.

Get more answers by filling our contact form. Please, provide your valid working e-mail address, where we could send our reply - make sure your email works!