Like it's stated on each
If you have made a successful purchase, but didn't receive the information about the your order within 5 business days, please check your bulk or spam folders first; if the email is not there - contact us privately
, providing your order number.
We usually send all orders in the same day, in some cases, when the order has been made at night, next day. If you didn't get the instructions, it only
means, our email has been blocked on your server side or considered as spam and moved to "Spam" or "Bulk" folder, like it happens on public servers like Gmail, for example.
So 5 days is the maximum amount you may wait; in general, if you didn't receive anything next day, feel free to contact us - we will try to email the order manually.