Like one of my customers said, "most hosts are good until there's a problem". Nothing else to comment as to agree. Unfortunatelly, choosing a US based hosting for miniBB I still never had a big luck, and hopefully changing it for the 3rd time in 2 years I hope we've chosen the right package.
I have nothing against the guys on icestorm.com, the place where miniBB hosted for the past year, but their support became abnormally slow and unprofessional past months. First, I have reported them that our mini site is loading very slow, most probably because 600 or 700 other sites were placed on the same server. They have moved it to another IP address, and it became a nightmare. It worked even slower, often disconnected, half of our customers didn't get the automated email notifications, because this IP was probably put in the common spam filters blacklist. Seeing that I would never say miniBB is a "FAST AND STABLE SOFTWARE". I felt that this strongly causes the business things.
My patience was over yesterday when some of our users discovered pages full of errors, because one of mySQL tables crashed. It was not so critical, because I've had backup of the site, and it was not the table from miniBB software, so I just simply deleted this table and started it from scratch - it was not possible to recover it using regular mySQL repair command. But after few hours another table was going to crash, because it was impossible for me to post a message on forums, there was kind of problem with the keys. So I made all forums read-only, purchased a swamp package on hostgator.com - this is the new place for miniBB and wrote to IceStorm support a very dirty and emotional letter, where I spreaded everything I've collected by this time. You know what they replied?
"This is a coding issue."
No comments... a coding issue which is worked for years now suddenly crashed the database, provided offline status and did other not so smart things. Whoever is guilty but the server maintainers.
Let's see how it will go now - most probably if I have problems with this hosting, I will lease my own server here in Latvia and build my own hosting plan which will satisfy everybody. If you would like to get the things right, do them yourself.
Good luck, I am saying to us all...